Will
I get charged a booking fee ?
No, booking through ibookedonline.com is completely
free, we will never charge you for using the service.
Can
I book by telephone ?
Unfortunately we do not offer a telephone booking
service, all bookings must be done online.
Is
it safe to book online ?
ibookedonline.com uses SSL (secure sockets layer)
technology to ensure that the details that you enter are encrypted,
and all data that you enter is safe.
Who do I pay ?
Your credit card details are used by the hotel that you are booking at to secure
the reservation. The terms and conditions for payments and cancellation charges
are set out by the individual hotels.
How do I amend or
cancel my reservation ?
You will need to contact the hotel directly
to amend or cancel your booking. If you need your reservation number,
you can retrieve this by loggin into the My Bookings area.
I have forgotten
my password
You can retrieve your lost password by clicking on the Forgotten Password link
under the login box. Your password will then be emailed to the password that
we have stored in your profile.
Why am I unable
to book a single night at weekends at some hotels
Some hotels set a 2 night minimum
stay length at the weekends. If you select a date that is a Friday
or Saturday, you may find that the hotel will only let you book for
Friday & Saturday night, or Saturday & Sunday night.
